Benefits, Money

My universal credit payments have suddenly changed and I do not know why. I have had no change in my income or any other circumstances. How can I find out why there has been a change?

If it is not clear in your universal credit account why your payments have been changed you can –

– ask why your payments have changed in your universal credit online account.

– call the universal helpline on 0800 328 5644 and if you’re still worried after this

– call your local council and ask to talk to a welfare rights officer who can look into it for you.

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