The latest government and NHS information regarding the new measures in place and resources

Last updated: 09/04/2020

This information includes the current public measures in place, getting the latest updates and more.

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Protect Scotland App

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other, reduce the spread of coronavirus and avoid further lockdowns.

The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous.

The app helps with contact tracing which is vital for slowing the spread of the virus, and for making sure the virus stays at low, manageable levels. It enhances existing contact tracing and quickly alerts app users that are at risk as they have come into close contact (less than 2m for 15 minutes or more) with an app user that has since tested positive for Covid-19.

The more people in Scotland that download and use the app, the more effective it will be, and the more potential there is to reduce the number of local lockdowns that are required. The app signposts to existing guidance on NHS Inform, Ready Scotland and the Scottish Government website, including on what to do if you receive an alert and are advised to self-isolate.

See more information and download apps.

Protect Scotland Video

More information on the mobile app from NHS Scotland's Test and Protect

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New Scottish Government measures to drive down infection rate

Further measures to protect the population from the spread of coronavirus (COVID-19) have been announced by the First Minister of Scotland as Scotland faces an upsurge in cases. These new measure will begin from Wednesday 23rd September and after.

These measures include:

  • Inside people’s homes
  • Private gardens or public outdoors spaces
  • Indoors in public spaces
  • Hospitality
  • Car sharing
  • Working

There are some exemptions including childcare. From Monday 5th October up to 10 adults are allowed to attend ‘Parent & Baby’ groups, if the babies are less than 1 year old, and all other safety precautions and social distancing are applied.

Read the full infomation on the Scottish Government website.

Scottish Government up-to-date info on coronavirus

See latest information.

The Scottish Government announced the move to Phase 3 on 9 July 2020.

  • The current status of the epidemic in Scotland means that the changes in Phase 3 will be introduced in stages, rather than all at once.
  • An updated Route Map table setting out the changes that will take place is set out in the link below.
  • One key change: Children aged 11 or under no longer need to physically distance indoors. Young people aged 12-17 must continue to physically distance.

Shielding

Shielding was paused on 1 August. See latest information.

  • All children and young people who have been shielding can return to school, unless their GP or specialist healthcare provider advises otherwise. Any children and young people who live with someone who has been shielding can also return to school.
  • Adults who are working should then be able to return to work from 1 August, if required and it is safe to do so. Employers must make workplaces safe for all employees. That means employees should be able to physically distance from one another. If this is not possible then other protections must be put into place.
  • If you were getting Statutory Sick Pay because you were shielding, this ended on 31 July.

Contact the Lone Parent Helpline for more information.

Download Route Map including Phase 3
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Extended households guidance

Meeting others

Some of the key points about meeting with others:

  • Single parents with children under 18 can become an extended household with another household.
  • You should not meet anyone from outside your household socially indoors in your home or their home. This applies to all age groups.
  • If you have formed an extended household, you can continue to meet at home with all members of your extended household.
  • You can only be a part of one extended household group – you can’t switch and start another with a different household.
  • All non-cohabiting partners (and any children under 18 in the household) can form extended households without physical distancing.

Read further Scottish Government information about meeting others

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NHS inform

You may be worried about yourself and your family and how you can look after your health and mental wellbeing at this time. It’s normal to feel stressed, scared, confused and even angry during these times. If you have any of those feelings, try to make sure you only information and advice from credible and reliable sources. Limit the amount of time you spend checking the news and avoid some of the ‘fake news’ stories that are going around.

NHS inform will give you all the advice you need to keep yourself safe and support your wellbeing.

Test and protect, control the virus, save lives

As lockdown in Scotland continues to ease with more restrictions being lifted, people across the country are being reminded of the role they play in helping control the spread of COVID-19.

Using the NHS Test and Protect service is key to breaking the chains of transmission, protecting the progress that has been made and saving lives.

The service is already part of daily life, with venues asking for contact details as people start to go out more, and a campaign is underway to highlight the three things people are being asked to do to help contain future outbreaks.

Those with symptoms, such as a new, persistent cough, high temperature or loss of change in taste or smell, should self-isolate for 10 days book a test immediately.

Alongside the advice that people with symptoms and their household need to stay at home, they need to also book a test online or call 0800 028 2816 if they can’t get online. Symptoms include a new, persistent cough, high temperature or loss or change in taste or smell.

If the test result is positive, they will be asked by NHS Scotland to provide the names of those they’ve been in close contact with, as they may be at risk.
Those who are then contacted will then be asked to isolate for 14 days. Following this advice is crucial as it can take 14 days for symptoms to develop, and the virus can be passed on during this time.

For more information people can book a test at nhsinform.scot/test-and-protect or call 0800 028 2816 if they can’t get online.

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DWP Employment and benefits support

If you are affected by coronavirus or its effect on the economy, there is a wide range of support available. The DWP has regularly updated information about the changes the government has brought in to support people who are already claiming benefits, need to claim benefits, or are at risk of losing their job as a result of coronavirus.

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Scottish Government National helpline for those needing support

A new national helpline,  0800 111 4000 – 9am-5pm provides essential assistance to those who don’t have a network of support but who are at high risk of contracting COVID-19.

The service offers help to those who do not have family or existing community support and cannot get online and who are over 70, disabled, require the support of mental health services, are pregnant or receive a flu jab for health reasons. Anyone not in these categories but still looking for support should visit www.readyscotland.org/coronavirus/.

Callers will be automatically connected to their local authority who will support them to access the service they need, such as:

  • essential food and medication
  • links to local social work services for vulnerable children or adults
  • emotional support
  • contact with local volunteer groups.
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Government launches Coronavirus Information Service on WhatsApp


Get official advice and information about 
Coronavirus directly from the government. WhatsApp message ‘hi’ to 07860 064422. Alternatively, use this link.

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No evictions from private/social rented sectors for six months

On 7 April 2020, the Scottish Government brought in new rules to extend the notice period required to be given to tenants before landlords can start legal action to obtain an order for eviction. These new rules will be in place till 30 September 2020 in the first instance. See Shelter information.

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Scottish Government coronavirus guidance on domestic abuse

The Scottish Government has released guidance that supports the Coronavirus Regulations and is intended to highlight that the reference to escaping a risk of ‘harm’ includes escaping any form of domestic abuse.  Therefore, it is a reasonable excuse to leave your home in order to escape domestic abuse.

It is a Scottish Government priority that victims of domestic abuse and gender based violence get the support they need during these challenging times and are kept safe from harm. It has provided resources and links to support services.

See the guidance on domestic abuse and also child contact.

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Download an isolation note for your employer

The NHS have created an online form for people with symptoms of coronavirus, or those who are living with someone with symptoms, which allows you to download an isolation note to give your employer as proof you need to stay off work. This means you don’t need to get a note from your GP or call 111.

Once you have used NHS advice to find out if you have symptoms and need to isolate, fill in the form here to download an isolation note.

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Virtual person-centred visiting

During the outbreak of COVID-19, it is unfortunately necessary to restrict hospital visiting. During this time we are providing a Person Centred Virtual Visiting service, where patients who do not have a phone or tablet of their own can use a hospital iPad to video call the people who matter to them. The iPads also have a range of communications support apps for patients who are deaf, hard of hearing or who speak a language other than English.

For more information, please visit here.