Useful contacts

Last updated: 10/03/2021

Lone Parent Helpline (OPFS)

The Lone Parent Helpline provides support and advice on anything from dealing with a break-up, moving into work or sorting out child maintenance, benefits or tax credit issues.
An interpreted call service is available. 
(Open: Monday – Friday 9.30am – 4pm)
0808 801 0323


Universal Credit Helpline

(Open: Monday – Friday 8am – 6pm)
0800 328 5644
Textphone: 0800 328 1344


Local Council Welfare Rights Worker

All local authorities have a team who deal with benefit enquiries. Some will also deal with debt. Contact your local council.


Find your local Citizens Advice Bureaux

Offices throughout Scotland offering advice and support on many issues including welfare benefits.