Last updated: 07/01/2022
Lone Parent Helpline (OPFS)
The Lone Parent Helpline provides free support and advice on anything from dealing with a break-up, moving into work or sorting out child maintenance, benefits or ax credit issues.
An interpreted call service is available.
Open: Monday – Friday 9.30am – 4pm
Call: 0808 801 0323
Universal Credit Helpline
Open: Monday – Friday 8am – 6pm
0800 328 5644
Textphone: 0800 328 1344
Local Council Welfare Rights Worker
All local authorities have a Welfare Rights Team who deal with benefit enquiries. Some will also deal with debt. Contact your local council for details.
Find your local Citizens Advice Bureaux
Citizens Advice is a service offering advice and support on many issues including welfare benefits. They have have offices across Scotland.
To find your local bureaux visit: