Our Falkirk service

The Family Centre is running some groups and family support workers are available to families who require support.

Our staff team have been working hard to ensure we can continue to support families with the services that they need during the coronavirus outbreak, both in terms of practical services and being able to access those services.

We can offer:

  • One-to-one support to parents by telephone, text, email, Facebook, Facetime and WhatsApp
  • Advice on Universal Credit claims, Benefit Applications, Money Advice and Housing
  • Information and advice on money, food, medication, heating and lighting.
  • Help with crisis applications for fuel, food and essential item items
  • Hints and tips on managing your worries
  • Ideas for activities you can do at home to keep you and your family occupied

Up-to-date advice and referrals for access to local services & resources

Facebook page is updated regularly with local and national information.

You can reach us by calling 01324 711271 and leaving a message which will still reach us. You can send a message via Facebook or email us.

See latest Coronavirus information from OPFS and also from Falkirk Council.


68-70 Forgie Cres, Maddiston, Falkirk, FK2 0LZ

01324 711271


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Service manager

Carrol Wilcox

Falkirk Services Manager

Falkirk services

View our range of support services for single parents below.

One-to-one support

Being a single parent is sometimes challenging. At times we can face issues around, parenting, setting boundaries and routines, benefit/financial difficulties, or simply feeling isolated or overwhelmed. Project staff can meet with you on a one-to-one basis either in your home, in our Family Centre or in a suitable place of your choice. We will spend time with you to find out how we can best support you to address any issues you are facing.

Groups and activities

Living in a village can be isolating. Getting involved in groups can help you stay connected with other single parents, have fun and be part of your community.

Single parents can access a variety of different groups dependent on their likes, wants and needs. Parents we work with have been involved in gardening, craft and social groups. Once a week, single parents and their children attend Family, Food and Fun which offers a hearty meal followed by fun activities for the children, giving the parents a chance to chat to other parents or join in with the activities.

Family support

Children can sometimes experience difficulties in their lives such as family breakdown, social isolation or confidence and self-esteem issues.

Project staff can offer one-to-one support to children and their parents to overcome difficulties within the family home or in school. Children will have access to a staff member who can listen to their worries and offer advice and guidance. Children can also be offered one-to-one support with a family support worker or time with a Befriender.

Health and wellbeing

Life events such as a relationship breakdown, house eviction, job loss and bereavement can lead to unmanageable increases in anxiety levels, feelings of helplessness, loneliness, overwhelm and a difficulty in dealing with strong emotions.

We also know that asking for help can be hard for so many different reasons, which may include a sense of feeling judged, being viewed as not coping, experiencing feelings of guilt and shame and sometimes thinking that our issues are not important enough.

OPFS can help by offering an opportunity to connect with others who may be experiencing similar issues to you, talk with another trusted person in a confidential space, put positive plans and strategies in place, help you understand that your feelings may be normal reactions to difficult life circumstances and see you as an individual with your own past, present and future.

One to One support work – We will work with you as an individual, with your own life challenges to create an action plan which will help support you to make small changes which can have a large impact on your environment, physical and mental well- being.

Group support work – Our groups come in a variety of forms, from gardening, cooking to walking. It is important to understand that these are not therapy groups, however, we believe that by being part of a group, sharing experiences and knowing that you don’t have to suffer alone can feel therapeutic and powerful.


Respite is when someone you care for, in this case your child, is taken care of by someone else to give you a break. Our respite service can support families who need additional help to access appointments or who need time to recharge their batteries during particularly difficult times.

Information sessions

We offer sessions on a variety of issues that single parents may face when bringing up their children. Sessions are developed according to need and can be around potty training, sleep, literacy, baby massage, sensory play, and more.

Cost of the school day

We know that for many single parents trying to make ends meet in difficult circumstances, things can happen that you don’t expect. If you are struggling with the cost of a school uniform for your child, we can help with our nearly-new school clothing bank.


We are a placement provider for children aged two to three who are entitled to free childcare. For more information, please contact Childcare and Early Learning Team, Sealock House on 01324 506611.