Last updated: 17/02/2020
Local Council Welfare Rights Worker
All local authorities have a team who deal with benefit enquiries. Some will also deal with debt. Contact your local council.
Citizens Advice Bureaux (CAB)
Offices throughout Scotland offering advice and support on many issues including welfare benefits.
New Style Employment and support Allowance Claim Line
Disability Living Allowance Helpline
For making a claim for disability living allowance.
Department for Work and Pensions
Telephone: 0800 917 2222 (Monday – Friday 8 am – 7.30 pm)
Textphone: 0800 917 7777
For making a claim for personal independence payment.
Carer’s Allowance Unit
Telephone: 0800 731 0297
Textphone: 0800 731 0317 (Monday – Friday 8 am – 6 pm)
For making a claim for carer’s allowance.
Carers Trust Scotland
Telephone: 0300 772 7701
Benefit information and details of local support.
Information on benefits and how to apply for them.