Useful contacts

Last updated: 21/04/2022

Shelter Scotland

For information and advice on housing issues.
Helpline: 0808 800 4444 Mon – Fri, 9am – 5pm


Citizens Advice Bureaux

Give information and advice on a range of issues including welfare benefits, debt and local support services.
Helpline: 0800 028 1456

Visit Citizens Advice Scotland for details of your nearest bureau.


Local Council Welfare Rights Officers

Each local council employs officers who give benefit information, advice and support. Contact your local council for details.


National Debtline

0808 808 4000 Mon – Fri, 9am – 8pm and Sat, 9.30am – 1pm


Scottish Welfare Fund

Families in need or crisis may be able to get financial or practical support from this service. Contact your local council for details of the help available and how to apply.


Women’s Aid

Domestic Abuse and Forced Marriage Helpline Scotland: 0800 027 1234 available 24/7