Transforming child maintenance: Hamish's story

Last updated: 08/07/2024

Hamish* has one child who mostly lives with her mother. He recently separated from his ex-partner. Due to his work patterns, he struggles to see his child as much as he would like to. He also takes issue with the financial arrangements.

The way it is set up, the rules in place, is way too rigid for the amount of people who have got completely different lives from each other – square peg, round hole.

- Hamish, single parent

Transforming Child Maintenance

Find out more about the Transforming Child Maintenance project, working with parents, practitioners, and policymakers to make the case for a fairer system for children and families.

Read our other single parent stories

Get in touch with to share your own single parent story on our website.

“I work night shift – full time, 4 days a week. I get a 6-week rota – kind of a set rota. I have her 2-3 times a week, depending on whether I pick her up from nursery or not. I also have her for tea 2-3 nights a week, regardless of whether it’s an overnight day.

I spoke to the Child Maintenance Service on the phone to find out their rules, and used the calculator on the website to calculate how much the payment should be – it is just a blanket thing that doesn’t take into account anything other than how much you get paid. Outside of my ex going to solicitors to find out if she can get more from me, being told she can’t, and then still threatening me with child maintenance at times when she falls out with me – the way the system is set up is way too rigid. It doesn’t take into account that many people have got completely different lives from each other – square peg, round hole.

Aside from the money, one of the reasons I work night shift is to see my daughter as much as possible. If I was working regular shifts in my job, I could be working the entire time. She goes to nursery at 9am in the morning but then I’d start at 11am, and she’d be in bed by the time I finish so I would never see her that day. It could be an entire week like that. So, night shift means I can see her two nights a week and get her from nursery as much as I possibly can.

I said to them on the phone: you are basically telling me that in order to not put myself into further financial ruin, I’ve got to actually see my daughter less. They have said that is pretty much what it is.

If I work nightshift (regardless of the amount of hours) and I have her from 9 in the morning till she goes to her bed back at her mum’s house. That is not considered a ‘night’, regardless of what I do that day: spending money on her, lunch, tea whatever. This is all thrown out the window. I said to them on the phone: you are basically telling me that in order to not put myself into further financial ruin, I’ve got to actually see my daughter less. They have said that is pretty much what it is. I want to see her as much as I can, I do pick her up from nursery even though it does cost me more – I’ve got not choice.

Child maintenance is the first thing that comes out of my bank account – that’s paid anyway – but as far as everything else goes, once the child maintenance has come out, rent, council tax, the debt she left me with and debt from having to start over – there is pretty much nothing left after that.”

*pseydonym

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

View Privacy policy

Covering your tracks

You may not want other people to know that you’ve been searching for information or help from OPFS.

When browsing the internet whether on a mobile phone, tablet or computer, you leave a ‘history’ trail of pages and sites you’ve visited.

It’s impossible to completely avoid being tracked online but if you’re worried about someone knowing which sites you’ve been looking at, there are some things you can do to help cover your tracks.

If you’re using a laptop or desktop computer, try keeping another document or website open in a new tab or window while browsing. If someone comes in the room and you don’t want them to see what you’re looking at, you can quickly switch to another window or tab.

Deleting browsing history

You can delete the history of websites you’ve visited, but it’s important to know that if you delete your browsing history, someone else using the same device may notice.

If you share a tablet, mobile phone, laptop or computer with someone, they might notice that passwords or website addresses have disappeared from their history.

Find out how to remove your browsing history and other data from some of the most commonly used browsers:

Browsing in Private mode (incognito)

When browsing ‘incognito’, the internet browser won’t store cookies or record your browsing history on the computer, mobile or tablet.

This option is available on popular web browsers i.e. -

Toolbars

If you use a search toolbar in your web browser, remember that your searched items can be saved as part of your history. Find out how to delete your searched items from the following search engines: