Energy saving tips and information

Last updated: 29/09/2021

take a look at our information on energy and money saving tips

Energy Saving Tips

Energy Action Scotland has put together energy saving tips if you are having to self-isolate, advice if you have a prepayment meter and contact details for suppliers.

  • When using your kettle, boil only the water you need.
  • If you have an electric immersion heater, only switch on when hot water is needed. An hour in the morning and an hour in the afternoon/evening.
  • The room thermostat on the central heating should be set at 21°C (70°F) when in the living room, if your thermostat is elsewhere, set to 18°C (64°F).
  • With storage heaters, it is important to close the damper or output dial, (sometimes called the boost) before going to bed to retain heat stored overnight.
  • Don’t leave appliances on standby but switch them off at the wall instead.
  • Wait until you have a full load before using your washing machine. Choose the half-load setting if you cannot wait for a full load.
  • You can turn off a conventional thermal oven 10mins before the end of cooking time – it will continue to cook at the same temperature if you don’t open the oven door.

Contacting your Supplier

Contact details of all the main suppliers


0300 3030635, email or live chat via the website.


0333 200 5100, live chat available 24 hours via website.


0345 303 3040, live chat and email via website.


0330 100 3000 or text phone 0800 413 016, live chat via wesite.

OVO (was SSE)

Scottish/British Gas

0220 100 0303 live chat via website.

Scottish Power

0800 0270072 download the app or via website.


0345 2068 333, download the app, top up by SMS or via website.