Advice & Engagement Worker

The postholder will be expected to operate in line with our values which are:
justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

 

About this role 

We’re looking for someone who is passionate about supporting single parent families and confident engaging with communities, professionals and partner organisations. You’ll enjoy building relationships, sharing knowledge and helping improve access to advice services across Scotland.

The Advice and Information Service is a national support service for single parent families and professionals across Scotland. It provides multi-channel advice on a wide range of topics, ensuring accessibility and inclusivity.

The Advice & Engagement Worker plays a key role in increasing awareness, accessibility and engagement with the OPFS Advice and Information Service. Working collaboratively with colleagues, partner organisations and professionals across Scotland, the postholder will promote the service, build effective partnerships and improve access to high-quality advice and information for single parent families.

Working within the OPFS My Life and Me framework, the postholder will provide high-quality advice and information through a range of channels, deliver outreach activities, facilitate online practitioner webinars and advice clinics and build the confidence and knowledge of professionals supporting single parent families. The role will also identify emerging issues affecting families and contribute to service development, policy and campaigning by highlighting trends and barriers experienced by those accessing the service.

The Advice & Engagement Worker will increase awareness of OPFS services, ensure families can access the right support at the right time, strengthen partnership working across Scotland and empower both parents and professionals with the knowledge and confidence to navigate services and improve outcomes for single parent families.

Download Advice & Engagement Worker recruitment pack

Equal opportunities and family friendly employment

OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors in People Gold status.

 

Further information

If you need to make an application in an alternative format on the basis of a disability or long term health condition please email jobs@opfs.org.uk for guidance.

To ensure a fair and effective selection process, we require all applicants to follow the guidance below when submitting their application.

Your cover letter is a critical part of your application. It must:

• Directly demonstrate how you meet the essential experience listed in the job description.
• Provide clear, specific examples of how your experience, skills, behaviours, knowledge and values meet those criteria.
• Demonstrate your understanding of our sector, this role and its requirements, not just your general career history.
• Tailor your cover letter to this specific role – generic or perfunctory cover letters will not be accepted.

Apply online