Regional Co-ordinator, Falkirk

Responsible for the leadership, operational management, and development of the OPFS Falkirk Support for Families Service.

Service Leadership and Delivery

• Leading and managing the Falkirk service to ensure single parents and their children receive high quality, accessible, trauma-informed and person-centred support that promotes wellbeing, reduces inequality, and upholds rights-based practice.
• Providing operational leadership to ensure service delivery aligns with OPFS priorities, local need, funding requirements and relevant national policy relating to child poverty, employability, mental health and family wellbeing.
• Holding responsibility for service performance, quality assurance, monitoring, evaluation and continuous improvement, ensuring positive outcomes for single parent families.
• Working collaboratively with OPFS colleagues nationally to ensure service delivery remains cohesive, responsive, high quality and informed by lived experience.

Staff Management and Development

• Managing, supervising and supporting staff and volunteers, promoting a positive, inclusive, and reflective team culture focused on wellbeing, accountability and professional development.

Funding, Planning and Financial Management 

• Leading on service planning, funding applications, reporting, partnership development and funded programme delivery in collaboration with the OPFS Business Development Team and external partners.
• Managing delegated budgets and overseeing service income and expenditure in liaison with the OPFS Finance Manager.

Partnership Working and Representation

• Building and maintaining effective partnerships with statutory, third sector, community and health organisations, while representing OPFS within local networks, strategic forums and multi-agency partnerships.
• Supporting service promotion, community engagement, and local awareness raising activity in collaboration with the OPFS Communications Team.

Governance, Safeguarding and Risk Management 

• Ensuring effective safeguarding, confidentiality, data protection and risk management processes are embedded across all aspects of service delivery.
• Acting as the OPFS organisational Safeguarding Officer, providing advice, guidance, and support to staff and volunteers on safeguarding matters involving children and vulnerable adults, ensuring appropriate action is taken in line with legislation, policy, and best practice.

• Promoting a strong safeguarding culture across OPFS through the delivery and oversight of safeguarding training, quality assurance and continuous improvement activities, ensuring safeguarding responsibilities are embedded across all areas of service delivery.

Premises and Health & Safety

• Holding responsibility for the health, safety, security and day-to-day management of the Falkirk premises. Including maintenance, facilities management, contractor liaison, compliance, fire safety, risk assessments and business continuity procedures.
• Supporting the development of safe, welcoming and inclusive environments that recognise the diverse needs of single parent families accessing the service.

Organisational Contribution

• Contributing to regional and national OPFS developments and promoting the organisation’s values of Justice, Equity, Trust, Collaboration, and Compassion across all areas of work.
• Undertaking any other duties appropriate to the role as requested by the Directorate or Board.

Essential Experience, Knowledge and Skills

• Relevant HNC, SVQ Level 3 qualification or equivalent experience in a related field.
• Experience of managing and supervising staff or volunteers and coordinating family or community support services.
• Experience of partnership and multi-agency working.
• Understanding of the barriers faced by single parent families and commitment to trauma-informed and person-centred practice.
• Knowledge of current policy and legislation relating to families, children and wellbeing.
• Demonstrable expertise in safeguarding, including the ability to lead training, embed a strong safeguarding culture and ensure compliance with Scottish legislation and organisational policy.
• Experience of service planning, monitoring, reporting, and evaluation.
• Strong communication, presentation, and relationship-building skills.
• Competent use of standard IT systems.
• Understanding of confidentiality, data protection, health and safety, and risk management responsibilities.
• Ability to work flexibly, manage competing priorities, and contribute to service development.
• Commitment to continuous professional development.
• Full driving licence and access to a vehicle.

Desirable

• Experience working within the third sector.
• Experience of line management, budget monitoring, or funding delivery.
• Experience of delivering training.
• Knowledge of local family support services and employability or anti-poverty approaches.

• Confirmation of appointment: Permanent contract.  Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, two references and a PVG check.
• Salary: Grade Point SP 22- 26 (£38,323- £42,214) pro rata for part time
• Hours of work: 30 hours per week, with the potential for the post to increase to full-time hours (35) , worked flexibly to meet the needs of the service.
• Holidays: Annual leave entitlement is 25 days and 12 Public holidays (pro-rata)
• Pension: You will be auto enrolled in our pension scheme with a 3% contribution from you and 7% contribution from OPFS.
• Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
• This post is part funded by The National Lottery Community Fund.