Single Parent FAQs: Scottish Child Payment

Social Security Scotland who administer the Scottish Child Payment have said that some claims are taking longer than others and they are working through them as quickly as they can. Social Security Scotland have said they are aiming to ensure that most people who applied before Christmas will see their application processed before the end of February and they will keep clients updated on progress.

Claimants with children that turned 6 after the 14th of November 2022 would not need to reapply for the Scottish Child Payment, the payments would continue. If your child turned 6 before the 14th of November 2022 then you would have to reapply.

Social Security Scotland received a high volume of applications for Scottish Child Payment when it extended to under-16-year-olds and they are working hard to process applications as quickly as possible, they If clients are eligible, payments will be calculated from the day of application, payments are made in arrears. Depending on what payment cycle a client falls into, they may get a part payment initially before starting to receive £100 per eligible child every four weeks.

Social Security Scotland have said due to industrial action that took place on Wednesday 1 February, their phonelines and webchat were unavailable on that day.

Services resumed as normal on Thursday 2 February.

They are sorry for any inconvenience this may have caused.

Unfortunately we don’t have any different contact details for Social Security Scotland and would be unable to contact them.

You will need to make an application for The Scottish Child Payment you can make a new application here.

You can start a chat here.

Other ways to contact Social Security Scotland can be found on its website.