Family Support Assistant (Young Parents) – Glasgow

• Family Support: Support the Family Support Worker to engage with young parents and promote the services available through One Parent Families Scotland by developing trusting relationships with young parents through the provision of 1:1 support meetings, providing information, advice and support to parents engaging with the service.
• Support young parents: to access and attend one to one meeting, local peer support hubs and training sessions, helping parents to develop their confidence, self- esteem, access and make informed and positive choices in their lives. Work with parents to complete online forms, charitable grant applications and refer to appropriate financial inclusion services.
• Support Family Support Worker: to identify community resources and local services and assist young parents to engage with these agencies. Assist with the delivery of training provision.
• Record Keeping & Reporting: Maintain confidential information, complete all appropriate client paperwork. Record and document meetings and support provided to young parents and in-put data onto OPFS database. Complete monthly reporting template and write case studies within agreed timelines.
• Advice and Information: Provide practical information, advice and guidance to young parents who need additional support and refer to OPFS internal services and external agencies where appropriate.
• Signpost: young parents to services that will address their needs.
• Money Advice: Liaise with OPFS Financial Inclusion team to offer crisis, income maximisation, in work calculations and access to debt support.
• Other Relevant duties: Carrying out any other relevant duties related to the above.

Please ensure you identify how you meet these within your personal statement.

Essential Experience:

• Qualification: Educated to standard grade level or have a relevant amount of work experience.
• Awareness of barriers faced by young single parents and an understanding of the ways of addressing these.
• Professional, friendly, welcoming personality and an organised approach to tasks.
• Knowledge of issues affecting young single parents in Scotland
• Good written and verbal communication skills.
• Good IT skills.
• Commitment to professional development.
• Flexibility to meet the needs of the service.

Desirable

• Services for families: Knowledge or experience of services for young single parents and their children.
• Internet: Experience of information gathering research information from the Internet.
• Driving license and use of a vehicle.

• Period of appointment: The appointment is funded until 31^st October 2025. Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, Standard Disclosure Check and receipt of references.
• Salary: The salary range would be point 7 -11. £21067 – £25749 full time, calculated pro rata for part time. Starting salary is dependent upon skills, qualifications, and experience.
• Hours of work: 16 hours per week, Monday – Friday, days, and times to be agreed with line manager. Occasional weekend and evening work is required.
• Holidays: Holidays are 25 working days and 12 Public holidays calculated pro rata for part time.
• Pension: You will be auto enrolled in our pension scheme with a 3% contribution from you and 7% from OPFS.
• Training and Support and Supervision: You will receive induction training and frequent support in the first three months. Thereafter, you will receive monthly individual support and supervision from your manager and annual appraisals. Regular team meetings are held, and staff have access to internal and external training.
• Disclosure Check: This post requires a satisfactory standard disclosure check.