Ask our advisers a question

Single parents and professionals in Scotland can write in with a question for One Parent Families Scotland. Whether your question is about our services, benefits, your money, your children or other topics, our trained advisers will answer your question.

Questions are anonymised and can be edited for length. For quicker and detailed responses to your question contact the Lone Parent Helpline on 0808 801 0323 or use our live chat.

Ask us a question

Latest discussions

  • Browse the topics below, or filter by category

We share care of our child 50/50 and therefore don’t pay each other maintenance. During the coronavirus our child is with me all the time. What happens with child maintenance in this situation?

Coronavirus, Money,

I’ve had to self isolate and my work aren’t paying me. What should I do?

Benefits, Coronavirus, Health and wellbeing, Money,

I am working from home, but have my child to look after. My employer is now suggesting I take unpaid leave if I am unable to commit to the shifts I have been given. What are my rights?

Children, Coronavirus,

During the coronavirus lock down do I still have to look for work and apply for jobs to get universal credit? I am not able to do this but worry that I will be sanctioned and my universal credit will stop.

Benefits, Coronavirus,

I’m a single parent shielding with my daughter who has Autism and ADHD. We are in the house constantly using more gas and electricity. I’m worried my bill’s will go up over this coronavirus time. What can I do?

Coronavirus, Money,

My 5 children and I are self isolating in Fife as I am recovering from Covid-19. Where can I get help with having shopping delivered as I can’t go out of the house and have no other help?

Coronavirus,

I work part time and am moving into a flat but need some essential items. Where can I get help?

Housing,

How do I cancel my Universal Credit?

Benefits,

I am self employed but unable to work because of Coronovirus. I expect to get the 80% from Gov in June. Can I claim universal credit now till June?

Benefits, Coronavirus,

Can I get universal credit if I own property that I rent?

Benefits,

Your question hasn't been answered?

Please complete the fields below. One of our advisers will review your question and provide an answer within 3 working days. Check back on the board to see your question answered. We don't publish answers to questions if the subject and answer is sensitive, we will email you back directly if this is the case.

Exit this
site now
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

View Privacy policy

Covering your tracks

You may not want other people to know that you’ve been searching for information or help from OPFS.

When browsing the internet whether on a mobile phone, tablet or computer, you leave a ‘history’ trail of pages and sites you’ve visited.

It’s impossible to completely avoid being tracked online but if you’re worried about someone knowing which sites you’ve been looking at, there are some things you can do to help cover your tracks.

If you’re using a laptop or desktop computer, try keeping another document or website open in a new tab or window while browsing. If someone comes in the room and you don’t want them to see what you’re looking at, you can quickly switch to another window or tab.

Deleting browsing history

You can delete the history of websites you’ve visited, but it’s important to know that if you delete your browsing history, someone else using the same device may notice.

If you share a tablet, mobile phone, laptop or computer with someone, they might notice that passwords or website addresses have disappeared from their history.

Find out how to remove your browsing history and other data from some of the most commonly used browsers:

Browsing in Private mode (incognito)

When browsing ‘incognito’, the internet browser won’t store cookies or record your browsing history on the computer, mobile or tablet.

This option is available on popular web browsers i.e. -

Toolbars

If you use a search toolbar in your web browser, remember that your searched items can be saved as part of your history. Find out how to delete your searched items from the following search engines: